PLACE AND TIME OF DELIVERY

Orders for deliveries of products only within the territory of the Cyprus State are accepted, in the case of orders from another country, the customer / user should indicate to us the transport / courier agency where he wants to deliver the products. Orders are executed within a working eighth (9:00 am - 5:00 pm) except Saturdays, Sundays and public holidays.

The hours of the routes of each shipment, are unilaterally defined by EFT EUROFURNITURE TRADERS IMP-EXP LTD (from now on "company") or by the associated transport / logistics agency and communicated to the customer / user. In cases where the customer / user can not receive the day - at the time appointed, the carrier shall redeem the delivery day and notify it to the customer / user. In cases where the customer can not pick up at the next appointment, he / she will have to pick up the products with his / her own means of transport from the Logistics partner. Orders that include products on order, are sent directly after collection of all products at the company's central warehouse at 3 Thalias street Interorient House, 3011 Limassol, Cyprus. It is not excluded that a single item of an order is shipped in part if agreed with the customer.

ORDER DELIVERY

Shipment to the customer / user in areas covered by the company's distribution network.

The products and services delivered after the sale are sent to the address and the recipient that the customer / user has declared when submitting his order, which has been accepted by the company. The company freely chooses the means of shipment where the place of delivery is served by its distribution network and communicates it to the customer either by telephone or by e-mail of acceptance of the order. The customer / user is informed in the above manner about the cost of sending the order. The Company's distribution network provides 95% population coverage of the Republic of Cyprus and defined by regions: Limassol, Nicosia, Paphos, Larnaca.

• The delivery is set up to the pavement of the entrance. In cases where the associated travel agency is unable to deliver on the pavement of the entrance, delivery will take place at the closest possible delivery point.
• Minimum shipping charge of 3 euros.
• If the delivery address given by the customer / user is difficult to access by means of transportation of the company / transport agency (eg truck) or is not allowed to enter the transport company / transport agency, then please let us know registration of the order so that the appropriate measures are taken. In the event that no information is made, then the shipping company / agency has the right to deliver the goods to the nearest point accessible by the means of transport or to request a surcharge from the customer / user for the delivery of the goods to the pavement of the entrance.

Deliveries to areas outside of the Company's Distribution Network - liabilities

If the customer specifies in the order to deliver a place of delivery outside the Company's Distribution Network (all areas not mentioned above), there may be additional transfer charges which will be communicated to the customer after ordering. In addition, there may be additional delays as regards the time of delivery of the goods.

General terms for shipping products and services

The Company reserves the right to modify the terms, conditions and shipping prices at will and without prior notice obliged to inform its prospective customers of these changes by reviewing the present terms of use of the e-shop.

Receipt from Logistics Warehouses

The company provides the customer with the opportunity to receive the products and services sold through the online store, when available, from the central warehouses of EFT EUROFURNITURE TRADERS IMP-EXP LTD at 1 Ioanninon street, in Ypsonas, Cyprus (pc 4186). In particular, the customer is entitled to choose through the online store the product (s) he / she wishes to receive from the warehouse / logistics, provided that the products are collected and ready for delivery. Employees must inform the customer / user when the products are ready for delivery. In the event the product (s) chosen by the client / user are available in the warehouse / logistics, the customer will be able to come from the   warehouses / logistics to receive the goods sold after at least one hour from the submission of the order via the online store (for example, if the customer makes an order at 15:00 pm   has chosen at least after 16:00 pm). Receipt of products can be done from Monday to Friday from 09:00 am to 17:00 pm In the event that a user discovers that a user is abusively exercising the ability provided by the company (e.g. repeated ordering of items through the e-shop and not receiving them from the warehouse, etc.), the latter may refuse and deny the order of that user through the possibility of receipt from the store. In the event that the customer does not come to the warehouse to receive the goods sold (ie, receipt of goods and repayment of the price) within 30 days from the time the products to be delivered are ready then the sale is automatically canceled, being under the resolute condition of the aforementioned timeliness of the client's fulfillment of his obligations.

An extension of the deadline may only be made for reasons of force majeure, provided that they are communicated within the time limit by the customer and confirmed in writing. In the event of cancellation, EFT EUROFURNITURE TRADERS IMP-EXP LTD has no liability whatsoever for this reason. In the event that a customer / user advance payment is made at the request of the company for a specific order, the company reserves the right to withhold this advance and cancel the order.

Responsible for receiving on behalf of the customer

Receipt in any case is made by the person mentioned in the order as the consignee with the demonstration of his identity card or passport or in general a public document suitable for proof of identity if the person mentioned in the order as recipient can not receive himself to notify us in writing to the company's email address [email protected]. EFT EUROFURNITURE TRADERS IMP-EXP LTD reserves the right to claim the return from the supervisor or guardian of any orders made by legally incapacitated persons.

Time to fulfill the sale - delivery

The delivery time of the products and services sold is specified in the order according to availability, confirmed in the acceptance of the order by the company, and is at most ninety (90) working days from the time when the sale is being drawn up unless there is a special, different agreement of the parties confirmed in writing by e-mail. If such time is not agreed and confirmed for any reason in the above manner, delivery will take place no later than ninety  (90) working days from the receipt of the order and the preparation of the sale. In the event of an unforeseeable impediment to EFT EUROFURNITURE TRADERS IMP-EXP LTD regarding delivery of the product / products, the latter may postpone the delivery of all or part of the products and services sold by a written statement e-mail to the customer (at the same time, a telephone update will be provided), provided that the total waiting time, together with the postponement, does not exceed ninety (90) days from the date of approval of the order and the sale. Otherwise, if the ninety (90) days period is exceeded due to a failure or failure of the COMPANY to deliver the customer, only the customer will be entitled to set a new second delivery period in excess of ninety (90) days (such a new deadline is not necessary if the company refuses delivery in general, or if the delivery served the client's interests only if it was within the legal time of ninety (90) days and the customer was informed by the company). If the additional deadline set by the customer is not respected, the latter is entitled to terminate the contract of sale for arrears. The remainder of the order is normally executed unless the items on the order are relevant, will be used as a whole and are incidental to each other and the customer declares that the partial fulfillment of the order does not serve his needs or interests, so the company has to cancel the entire order.